TKBD Privacy Policy – Your Information 100% Safe With Us

TKBD (tkbd.click) treats the privacy and data protection of its users as its top priority. This Privacy Policy explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure.

By using TKBD's website, app, or any other digital platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using TKBD.

This policy applies to all users in Bangladesh and every other region where TKBD operates. We update this policy from time to time, and members are notified of any changes.

TKBD only collects information that is necessary to provide its services. We do not ask for anything beyond what is needed.

Automatically Collected Data

• Your device's IP address is automatically logged whenever you use the TKBD website or app.
• Page visits, clicks, and browsing session data are stored for analytics purposes.
• User preferences and session data may be collected through cookies and similar technologies.

TKBD uses your information only for the purposes listed below. For any other use, your prior consent will always be obtained.

• Account Management: For registration, login, and profile management.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To assist you and resolve any issues you may have.
• Security: To detect and prevent fraud and to keep your account secure.
• Marketing (Optional): To send you relevant offers and promotions, with your consent.
• Legal Obligation: To fulfill lawful requests from government or regulatory authorities.
• Service Improvements: Used in analytics to improve your experience.

TKBD never sells your personal data to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Provider: Only the minimum necessary information is shared with payment providers such as bKash and Nagad to process transactions.
• Law Enforcement Agencies: When required by a valid court order or lawful government request.
• Security Services: Only the minimum necessary information is shared with specialist security firms to prevent fraud and cyberattacks.
• Business Transfers: In the event of a company merger or acquisition, the new entity will be bound by this same Privacy Policy.

Cookies and similar technologies are used on the TKBD website. Cookies are small data files stored in your browser.

Cookie Type

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings. Can be disabled.
• Analytics Cookies: Collected for website analytics and improvement. Can be disabled.
• Marketing Cookies: To show you relevant ads — only active with your consent.

You can control or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some TKBD features.

TKBD applies industry-leading security measures to protect your data. Our technical and organizational safeguards include:

• SSL/TLS 256-Bit Encryption: Banking-grade security on every data transfer.
• Firewall & IDS: Multi-layered security measures to defend against cyberattacks.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Regular Security Audits: Periodic reviews conducted by third-party experts.
• Restricted Access: Only authorised personnel are permitted to access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

Below are the rights you hold regarding your personal data at TKBD. Contact us at any time to exercise any of these rights.

TKBD does not retain your data for longer than necessary. Each type of information has a defined retention period:

• Account Information: For the duration of your active account + up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• Communication Logs: Customer support communications retained for up to 3 years.
• Marketing Consent: Until consent is withdrawn.
• Technical Logs: Up to 90 days for security purposes.

Once the designated retention period expires, data is securely deleted or fully anonymized.

TKBD's services are intended for individuals aged 18 and above. We never knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, please contact our customer support team and we will investigate.

TKBD reserves the right to update this Privacy Policy at any time. Members will be notified in advance of any significant changes via email or SMS.

• Continued use of TKBD after any changes takes effect will be considered acceptance of the updated policy.
• The date of the latest update will always be displayed at the top of this page.

Contact Us

For any privacy-related questions, requests, or complaints:

• Email: support@tkbd.click
• Live Chat: Available on the website 24/7
• Response Time: Response Within 48 Hours